Privacy Policy — Roby Casino Australia

This Privacy Policy describes how NovaForge LTD, operator of robycasino-aussie.net and holder of Anjouan Gaming Authority licence ALSI-152406028-FI2, collects, uses, stores and protects personal data belonging to Australian players. By registering an account, you consent to the data practices described in this policy. This policy applies to all users of robycasino-aussie.net and any associated mobile or browser-based services. For questions relating to this policy, contact [email protected].

Data We Collect

Roby Casino collects personal data when you register an account, make a deposit or withdrawal, contact customer support, or use the platform's services. Categories of data collected include:

Identity data: full legal name, date of birth, nationality
Contact data: email address, residential address
Financial data: payment method details, transaction history, deposit and withdrawal records
Verification data: government-issued ID, proof of address, payment method proof (collected during KYC)
Technical data: IP address, browser type, device identifiers, session data and cookies
Usage data: games played, session duration, bet amounts, bonus usage
Communication data: live chat transcripts and email correspondence with support

How We Use Your Data

Personal data is used to operate the casino platform, process deposits and withdrawals, verify player identity and age, comply with anti-money laundering obligations, fulfil responsible gambling requirements, and provide customer support. Data may also be used to send promotional communications — Australian players can opt out of marketing emails via the account settings or by emailing [email protected].

Purpose	Data Used	Legal Basis
Account registration and operation	Identity, contact data	Contractual necessity
Payment processing	Financial data, identity data	Contractual necessity
KYC and AML compliance	Identity data, verification documents	Legal obligation
Responsible gambling monitoring	Usage data, financial data	Legal obligation / legitimate interest
Marketing communications	Contact data, usage data	Consent (opt-out available)
Technical platform operation	Technical data	Legitimate interest

Data Sharing and Third Parties

NovaForge LTD does not sell personal data to third parties. Data is shared with payment processors, KYC and identity verification service providers, game software providers for platform operation, and regulatory authorities including the Anjouan Gaming Authority where legally required. Third-party providers who process data on behalf of Roby Casino are contractually obligated to maintain data security standards consistent with those applied by NovaForge LTD.

Data Retention

Personal data is retained for the period necessary to fulfil the purposes described in this policy. Account data is held for the duration of the player's account plus a minimum of five years after account closure to comply with anti-money laundering record-keeping obligations. Transaction records are retained for a minimum of five years. Players may request deletion of data beyond mandatory retention periods by contacting [email protected].

Cookies

Robycasino-aussie.net uses cookies to maintain session continuity, remember login preferences, analyse usage patterns and deliver relevant promotional content. Cookie preferences can be managed through the browser settings on any device. Disabling cookies may affect the functionality of the casino platform. A full breakdown of cookies used is available in the Cookie Policy on robycasino-aussie.net.

Security

Roby Casino applies SSL encryption to all data transmitted between players' devices and the casino platform. Financial data and identity documents are stored using industry-standard security protocols. Access to player data within NovaForge LTD is restricted to staff with a legitimate operational requirement. In the event of a data breach that affects Australian players, Roby Casino will notify affected individuals in accordance with applicable data protection obligations.

Your Rights

Australian players have the right to request access to the personal data held about them, request correction of inaccurate data, request deletion of data that is no longer required (subject to mandatory retention obligations), and withdraw consent for marketing communications. Requests relating to any of these rights should be submitted by email to [email protected]. Responses to data access requests are provided within 30 days of receipt.

Contact

For all questions, requests or concerns relating to this Privacy Policy, contact NovaForge LTD by email at [email protected]. This policy was last reviewed in 2025 and may be updated periodically. The current version is always published at robycasino-aussie.net/privacy-policy.