Terms and Conditions — Roby Casino Australia

These Terms and Conditions govern the use of robycasino-aussie.net and all associated services provided by NovaForge LTD, licensed by the Anjouan Gaming Authority under licence number ALSI-152406028-FI2. By creating an account and using the platform, you confirm you are 18 years of age or older, that online gambling is not prohibited in your jurisdiction, and that you agree to be bound by the terms set out on this page. Always read the full current Terms and Conditions available in the footer of robycasino-aussie.net before depositing.

Account Registration and Eligibility

One account per player is permitted. Players must be 18 years of age or older. Registering multiple accounts for the same individual, household or IP address is prohibited and will result in all accounts being closed and balances forfeited. Accurate personal information is required at registration — the name, date of birth and address entered must match the identity documents provided during KYC verification. Errors or mismatches discovered at the verification stage may delay or block withdrawal requests.

• Minimum age: 18 years
• Maximum accounts per player: 1
• Accurate personal details required at registration
• Players from restricted countries are not permitted to register
• VPN use that misrepresents the player's country of residence may result in account closure

Bonus Terms and Wagering Requirements

All bonuses at Roby Casino are subject to wagering requirements before any related winnings become withdrawable. Key bonus terms applicable to Australian players are summarised below. Full current terms for each promotion are published in the Promotions section of the casino and override any summaries provided here.

Deposits and Withdrawals

A minimum deposit of AU$30 is required to activate the welcome bonus. Standard minimum deposits for non-bonus play may differ by payment method. Withdrawals carry a minimum of AU$15 for fiat currency methods. A 1x rollover on the deposit amount is required before a free withdrawal can be processed. Withdrawal requests are subject to a pending review period of up to three business days before funds are dispatched. Processing times after the pending period vary by method: e-wallets settle in 0–1 hours, card payments in 3–5 days, bank transfers in 3–7 days.

KYC verification is mandatory before the first withdrawal. Required documents include a government-issued photo ID, proof of address (utility bill or bank statement dated within three months) and payment method verification. Maximum withdrawal limits apply based on VIP level: AU$800/day and AU$10,500/month at Level 1, rising to AU$2,500/day and AU$35,000/month at Level 5.

Responsible Gambling and Self-Exclusion

Roby Casino provides deposit limits, cooling-off periods and self-exclusion to players who request them. Self-exclusion requests are submitted by email to [email protected]. Once a self-exclusion is active, the player will not receive promotional communications and the account will not be accessible for the duration of the exclusion. Players experiencing gambling harm are encouraged to contact Gambling Help Online at 1800 858 858 (free, 24/7) or visit gamblinghelponline.org.au.

Dispute Resolution

Disputes that cannot be resolved through Roby Casino's customer support team should be submitted in writing to [email protected], referencing the relevant transaction ID and a clear description of the issue. Section 13 of the full Terms and Conditions covers the complaints and resolution procedure in detail. AskGamblers is listed as the platform's designated alternative dispute resolution partner. Regulatory complaints can also be submitted through the Anjouan Gaming Authority's official website.

Amendments to These Terms

NovaForge LTD reserves the right to amend these Terms and Conditions at any time. Changes take effect upon publication on robycasino-aussie.net. Continued use of the platform after an amendment constitutes acceptance of the revised terms. Players are advised to review the Terms and Conditions periodically, particularly before making deposits or claiming promotions. The current version of the Terms and Conditions at robycasino-aussie.net supersedes any prior versions or summaries.